Terms and Conditions

Effective Date: October 30, 2025
Last Updated: October 30, 2025

Welcome to Z&M Home Supplies. These Terms of Use (“Terms”) govern your access to and use of our website www.zmhomesupplies.com (“Website”) and any products or services offered through it (“Services”).
By accessing or using our Website, you agree to comply with these Terms. If you do not agree, you must not use our Website or place an order.

1. General Information

The Website is owned and operated by Z&M Home Supplies, located at 1233 Keele Street, Toronto, Ontario, Canada (“we”, “us”, or “our”).
These Terms apply to all visitors, users, and customers who access the Website.

We reserve the right to modify, update, or replace any part of these Terms at our discretion. The latest version will always be posted on this page. Your continued use of the Website after such changes constitutes your acceptance of the updated Terms.

2. Eligibility

You must be at least 18 years of age to make purchases or create an account on our Website. By using our Services, you represent that you are of legal age to form a binding contract and that all information you provide is accurate and complete.

3. Use of the Website

You agree to use this Website only for lawful purposes and in accordance with these Terms.
You must not:

• Use the Website in any way that could disable, damage, or interfere with it;

• Attempt to gain unauthorized access to any part of the Website or its servers;

• Misrepresent your identity or make fraudulent purchases;

• Upload or transmit any harmful code or malware.

We may suspend or terminate your access at any time if we suspect misuse or violation of these Terms.

4. Product Information and Availability

We make every effort to ensure product details, pricing, and images are accurate; however, errors may occur.
All products are subject to availability, and we reserve the right to:

• Correct any errors or omissions;

• Change or discontinue products at any time without notice;

• Limit quantities or refuse service to any customer at our discretion.

Colours and finishes may appear slightly different on your screen due to display variations.

5. Pricing and Payments

All prices are listed in Canadian Dollars (CAD) and US Dollars (USD) depending on the purchase location unless otherwise stated.
Applicable sales taxes will be added at checkout.

Payments are securely processed through Stripe Checkout. By submitting your payment information, you authorize Stripe to charge the total amount due to your chosen payment method.
Z&M Home Supplies does not store or have access to your full credit card details.

We reserve the right to correct any pricing errors that occur during checkout. If an error affects your order, we will contact you before proceeding.

6. Orders and Acceptance

Placing an order constitutes an offer to purchase. Once your order is placed, you will receive a confirmation email acknowledging receipt.
This confirmation does not signify acceptance of your order. We may accept or decline an order at our discretion, for reasons including product availability, payment issues, or suspected fraud.

Title to products passes to you upon full payment. Risk of loss transfers upon delivery.

7. Shipping and Delivery

We strive to process and ship orders promptly. Estimated delivery times are provided for convenience only and are not guaranteed.
We are not responsible for delays caused by carriers, customs, or other circumstances beyond our control.

Shipping rates and available destinations are displayed at checkout. Any additional import duties, customs fees, or local taxes are the customer’s responsibility.

8. Returns and Refunds

Please refer to our Return & Refund Policy available on our Website for details regarding eligibility, timeframes, and procedures.
We reserve the right to refuse returns that do not meet our policy requirements.

9. Intellectual Property

All content on this Website—including text, graphics, product images, logos, and layout—is the property of Z&M Home Supplies or its licensors and is protected under Canadian and international copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, or exploit any part of this Website without our prior written consent.

10. Third-Party Links

The Website may contain links to third-party websites for your convenience. We do not control, endorse, or assume responsibility for the content, products, or practices of any third-party sites.
Use of such sites is at your own risk and subject to their respective terms and privacy policies.

11. Limitation of Liability

To the maximum extent permitted by law, Z&M Home Supplies shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or products purchased through it, including but not limited to lost profits, loss of data, or business interruption.

Our total liability for any claim shall not exceed the amount you paid for the specific product giving rise to the claim.

12. Warranties Disclaimer

Except as expressly stated, all products and services are provided “as is” and “as available” without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

13. Indemnification

You agree to indemnify, defend, and hold harmless Z&M Home Supplies, its affiliates, officers, employees, and agents from any claim, liability, loss, or expense arising out of your violation of these Terms or your use of the Website.

14. Termination

We may terminate or suspend your access to the Website, without notice, for conduct that we believe violates these Terms or is harmful to other users or to Z&M Home Supplies.

15. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the applicable laws of Canada.
Any disputes shall be resolved in the courts of Toronto, Ontario, and you agree to submit to their jurisdiction.

16. Contact Information

For questions or concerns regarding these Terms, please contact us:

Z&M Home Supplies
#14, 8481 Keele Street, Concord, Ontario, Canada L4K 1Z6
Email: info@zmhomesupplies.com